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At the Terminal

Lost Items

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  • At the Terminal
  • Lost Items
  • Getting through Security
  • Required Documentation
  • ADA Compliance and Accessibility
  • Terminal Specifications
  • Layberth Requests

More in this section Close

  • At the Terminal
  • Lost Items
  • Getting through Security
  • Required Documentation
  • ADA Compliance and Accessibility
  • Terminal Specifications
  • Layberth Requests

Luggage

Inquiries regarding items left at the cruise terminal or onboard the ship, please leave your name, phone number and a detailed message for our terminal manager at 617-330-1501. Please allow 24 hours for us to research/locate item(s) and return your call.

Personal Items at the Terminal

Any personal items found inside or outside the cruise terminal will be given to Massport Police. If you have lost something, please call 617-464-8270 Monday-Friday from 8:00am - 2:00pm

Onboard

For any items lost while onboard a ship, you must contact the cruise line directly.

More in this Section

  • Lost Items
  • ADA Compliance and Accessibility
  • Getting through Security
  • Layberth Requests
  • Required Documentation
  • Terminal Specifications
Flynn Cruiseport
Explore Massport  Find all airports and seaports within Massport
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  • Hanscom Field
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