Luggage
Inquiries regarding items left at the cruise terminal or onboard the ship, please leave your name, phone number and a detailed message for our terminal manager at 617-330-1501. Please allow 24 hours for us to research/locate item(s) and return your call.
Personal Items at the Terminal
Any personal items found inside or outside the cruise terminal will be given to Massport Police. If you have lost something, please call 617-464-8270 Monday-Friday from 8:00am - 2:00pm
Onboard
For any items lost while onboard a ship, you must contact the cruise line directly.