At the Cruiseport
ADA Compliance and Accessibility
Getting Around Flynn Cruiseport Boston
To assist travelers with disabilities, learn more about accessible services at Flynn Cruiseport Boston, as well as tips on planning your trip, getting to and from Flynn Cruiseport, transportation and parking information, security procedures, and finding help at Flynn Cruiseport Boston.
Accessible restrooms are available on each floor of the terminal.
Elevators are available in the terminal. All elevators are equipped with emergency call buttons and braille signage.
In case of emergency, audiovisual fire alarms and automated external defibrillators are available throughout the terminal.
Distance from Curb to Ticket Counter
The distance from the passenger drop-off area to the ticket counter is 80 feet. Accessible ramps are available on the sidewalk to the terminal.
If you require curbside porter service, please contact your cruise line personnel.
Planning Your Trip
When making reservations, advise your travel agent and cruise line of the specific accommodations you will need. It is recommended that you confirm 24 hours prior to your trip.
Remind your cruise line of the assistance you will need when you arrive at the gate. For additional assistance at the terminal, please speak with your cruise line personnel.
If parking at the terminal, after dropping your baggage, head to Massport’s cruise parking site, 93 Fargo Street, Boston, MA 02210. Parking arrangements must be made online prior to arrival here.
This parking area is conveniently located only five minutes from the cruise terminal. Signs will guide you to the center’s parking.
Accessible parking is located at 93 Fargo Street in designated spaces.
A complimentary shuttle offers transport between 93 Fargo Street and Flynn Cruiseport Boston. All shuttles have a ramp to allow wheelchairs to enter.
Please arrive at least two (2) hours before your cruise ship's scheduled departure to allow ample time to board the shuttle, arrive at Flynn Cruiseport Boston, and go through security.
Screening Guidelines for Travelers with Disabilities
All travelers, regardless of disability, must pass through security checkpoints. Travelers with disabilities can access a separate lane after entering the Flynn Cruiseport Boston terminal that leads to the security checkpoint.
For additional assistance at the Cruiseport, please contact your cruise line.
In Case of Emergency
Contact the Massachusetts State Police at 911.
ADA Grievance Procedure
Find more information about filing a complaint or grievance.