Our Business
Massport Year in Review
Message from the CEO
As we look back on 2025, I’m proud of how Massport strengthened connections across our airports, maritime facilities, and neighborhoods. We enhanced customer experiences, promoted economic development, advanced sustainability, and brought the South Boston Waterfront to life through placemaking initiatives. Our commitment to safety, innovation, and community partnerships remains at the heart of everything we do. Thank you for your trust as we build a greener, more vibrant future together.
Aviation
Boston Logan International Airport
Smarter, Smoother, and Centered on You
2025 was a year of growth and innovation at Boston Logan International Airport, with more international flight choices, improved customer amenities, and critical safety enhancements shaping the future of travel. With more than 43 million passengers traveling through Logan, international travel rebounded strongly, and new nonstop routes expanded global connections. We achieved our highest-ever customer satisfaction ranking, introduced new food and beverage options, and advanced safety upgrades on our busiest runway. From roadway improvements and work on a new garage to enhanced digital signage and faster Wi-Fi, every step reflects our commitment to a smarter, smoother, and more enjoyable journey for all.
New England’s Gateway to Commerce and Adventure
Logan served 43.2 million passengers in 2025, connecting New England residents and businesses to the world and welcoming visitors from near and far. International passengers continued to rebound increasing by 3.8% to 10 million–the most ever.
More Ways to Explore the World in 2025
More choices for your next international trip! In 2025, Logan added new nonstop services: AnguillAir to Anguilla, Arajet to Santo Domingo, Delta to Barcelona and Milan, JetBlue to Edinburgh and Madrid, TAP to Porto, and WestJet to Vancouver.
Celebrating Progress, Aiming Higher
Logan achieved its highest customer satisfaction ranking yet—10th among North American airports in the J.D. Power Customer Satisfaction Study—and we’re working hard to break into the top 5.
Customer Satisfaction: A Top Priority.
Logan made big strides in 2025: new pickup areas, upgraded digital/real time signage, faster Wi-Fi, new food concessions, Live Music and BOS Paws pet therapy—guided by our five-point service plan and passenger feedback.
Bringing More Food & Beverage Choices to Logan
From the award-winning Peet’s at Night’s in Terminal E to new favorites like Shake Shack in Terminal X and Chick-fil-A in Terminal A, Logan’s newest concessions bring more choices and quality for passengers.
Safety Upgrades on Logan’s Busiest Runway
Phase 1 of Logan’s Runway 9-27 safety upgrade was completed—building the foundation for an engineered materials arresting system (EMAS), a critical system designed to stop overrunning aircraft and enhance airfield safety.
Building Convenience for a Smarter, Smoother Journey
Work is underway on a new garage and roadway upgrades near Terminal E that will add convenient parking, EV charging, and more curb space for ride apps, limousines, and private vehicles to make your journey simpler and stress-free.
Worcester Regional Airport
Connecting Central Massachusetts to a World of Possibilities
Worcester Regional Airport remains a trusted travel partner for Central Massachusetts. By prioritizing safety and convenience, the airport continues to serve the community with nonstop services to popular destinations and a commitment to future generations of travelers.
Passengers Keep Choosing Worcester Regional Airport for Hassle-Free Flights
In 2025, more than 216,000 passengers flew through Worcester Regional Airport—continuing strong demand for its convenient location, easy check-in, affordable parking, and nonstop flights to favorite destinations.
American Airlines Restored Nonstop Philadelphia Service
In July, American Airlines resumed nonstop flights from Worcester to Philadelphia, reconnecting travelers to a major hub with easy connections to dozens of domestic and international destinations.
Investing in Safety at Worcester Airport
At Worcester, we installed a $10M Engineered Materials Arresting System at the Runway 11 end, following Runway 29 in 2024. EMAS uses crushable blocks to safely stop an aircraft that overshoots the runway, ensuring continuous safety for operations.
Inspiring Future Aviation Leaders at Worcester Regional Airport
Through a partnership with Scouting America, Worcester Regional Airport hosts an Aviation Exploring program for middle school students, offering hands-on activities and career insights from aviation professionals to spark interest in the industry.
Hanscom Field
Connecting Innovation and Aviation
Hanscom Field is New England’s premier general aviation airport, supporting regional connectivity and fueling the innovation economy. With strong infrastructure, strategic investments, and proximity to leading R&D centers, Hanscom remains a critical link for business, emergency services, and emerging technologies—positioned to advance sustainable aviation and strengthen its role in the region’s future.
Hanscom Field: Leading General Aviation in New England
Hanscom Field remained New England’s leading GA airport and key Logan reliever in 2025, supporting businesses, emergency services, and private flights with more than 116,000 operations, including a record 37,201 jet movements.
Hanscom Field Welcomed its First Electric Aircraft
In June, Hanscom Field marked a milestone with the arrival of the Alia CX300 by Beta Technologies—its first all-electric aircraft. This achievement highlights progress in sustainable aviation and the future of regional air travel.
Transforming the Navy Hangar: A New Era for Aviation Innovation
A developer plans to repurpose the Navy Hangar at Hanscom Field for aviation R&D and medical missions, creating 100+ high-paying jobs and driving growth in the region's innovation economy.
Maritime
Conley Terminal
Expanding Horizons for New England Trade
Conley Terminal continues to be a critical gateway for New England’s importers and exporters, delivering reliable service and global connectivity. In 2025, the terminal strengthened its reach with new international routes, welcomed the largest ships in its history, and moved over 1.7 million metric tons of cargo—underscoring its role in powering regional trade and economic growth.
Driving Regional Growth Through Global Commerce
Conley Container Terminal handled 245,000 TEUs in 2025—continuing to deliver reliable service and global connectivity for New England’s importers and exporters.
New MSC Service Expands the Port of Boston’s Global Reach
MSC’s round-the world Dragon Service started calling Conley Terminal, opening direct Asia–Mediterranean links and strengthening New England’s trade reach while accelerating global supply chains.
Conley Welcomed Its Largest Ships Ever
With its modernized infrastructure, Conley Terminal welcomed the largest ships in its history—MSC Verona and MSC Sofia, each over 16,000 TEUs—marking a milestone for Boston’s global trade in 2025.
Flynn Cruiseport
Driving Tourism and Economic Growth
Flynn Cruiseport Boston continues to elevate Boston as a world-class cruise destination. By welcoming more ships and travelers, we are strengthening tourism, supporting local businesses, and charting a course for lasting economic impact.
Cruise Industry Strengthens the Massachusetts Economy
With 454,000+ passengers and 149 ship calls in 2025, Flynn Cruiseport Boston boosted economic activity, supporting jobs and tourism while connecting travelers to Bermuda and Canada/New England destinations.
Flynn Cruiseport Marks Milestones in 2025
Flynn Cruiseport Boston welcomed nine maiden calls in 2025, including new vessels, the Norwegian Aqua and Virgin Voyages’ Brilliant Lady, and its largest ship ever—Norwegian Escape—carrying 4,200 guests and boosting Boston’s tourism economy.
Real Estate and Asset Management
Transforming Spaces, Powering Progress
Massport’s portfolio of commercial and maritime properties in Charlestown, East Boston, and South Boston continues to fuel economic growth by creating jobs, supporting businesses, and generating tax revenue. In 2025, we advanced key development projects and strengthened partnerships to shape vibrant, sustainable waterfront communities.
Driving Landmark Developments Forward
Advanced major real estate projects: 10 World Trade opened, Commonwealth Pier entered its final phase, and a development team was selected for the rehabilitation of the North Jetty deep-water berth and backlands.
The South Boston Waterfront Comes Alive With New Experiences
Brought the South Boston Waterfront to life with placemaking including the Fish & Farm Market at the Fish Pier, Berklee Concert Series, Boston Jazz Festival, pop-up retail, outdoor fitness, movie nights, and the Winter Festival at 10 World Trade.
Cruise Passenger Appreciation in Full Swing
In October, we welcomed cruise passengers arriving at Flynn Cruiseport parking with complimentary cider, coffee, and donuts from Cloudae, a local woman-owned business, as a token of our appreciation.
Revitalizing North Jetty for Boston’s Future
Selected Ocean Havens to revitalize the North Jetty berth, creating a flexible marine terminal that will strengthen Boston’s maritime community while supporting diverse cargo handling, vessel services, and the region’s growing blue economy.
Embarking on Boston’s Blue Economy Future
We launched Blue Edge, a bold blue economy initiative—leveraging waterfront assets and maritime expertise to attract new industries, create jobs, and drive marine innovation that will fuel long-term growth and strengthen Boston Harbor’s future.
Community Art Celebrating South Boston’s Waterfront Heritage
Unveiled the Southie Blues mural on Fargo Street—honoring South Boston’s waterfront heritage and transforming a blank wall into a cultural landmark through collaboration with artist Felipe Ortiz and the South Boston Boys & Girls Club.
Multi-Agency Coordination for Anderson Regional Transportation Center (RTC) Mixed-Use Project
Together with MassDOT and MBTA, we advanced a Request for Proposals for a mixed-use, transit-oriented development at Anderson RTC in Woburn—creating housing, boosting economic growth, and improving access to Boston and beyondTogether with MassDOT and MBTA
Sustainable Ground Transportation
More HOV Choices, Less Congestion, Fewer Emissions
Massport advanced sustainable ground transportation through innovation and partnerships. From expanding high-occupancy vehicle (HOV) options like Logan Express and private buses to relaunching shared Ride App services and installing EV chargers, we’re reducing congestion, cutting emissions, and improving convenience for travelers.
Framingham LEX Expansion Delivers Sustainability and Access
Framingham Logan Express Garage Expansion opened ahead of schedule, doubling parking capacity, modernizing the terminal, and adding 2,600 solar panels to offset 53% of energy use—enhancing access and sustainability.
Back Bay LEX Upgrade Delivers Speed and Customer Satisfaction
Partnered with MCCA to optimize Back Bay Logan Express service—reversed stops and reduced Logan travel time by 30%, easing congestion and delivering a better customer experience.
Private Bus Services Drive Convenience and Reduce Car Trips
A record 1.8M travelers used private scheduled buses to reach Logan in 2025—delivering curbside convenience, reducing congestion, and cutting single and low-occupancy vehicle trips.
Partnering with Uber & Lyft to Deliver Greener, Smarter Ground Travel
Advancing sustainable ground transportation through Ride App innovations—shared rides relaunched, curbside hours extended, wait times reduced, and EV chargers installed, plus tech pilots to ease congestion.
New EV Fast Chargers Support Cleaner Ground Travel
Four new DC fast chargers were added at Logan’s Ride App/Limo lot, supporting EV adoption for ground transportation providers and reducing emissions as part of Massport’s commitment to sustainable ground transportation.
Climate Action and Sustainability
Transforming Vision Into Climate Action
Massport is shaping a more sustainable future through bold climate leadership. By driving innovation, expanding clean energy, and holding ourselves accountable, we are turning ambition into action on the path to Net Zero by 2031.
Massport Leads Regional Push for SAF Adoption and Innovation
Massport and state partners co-hosted a regional SAF workshop, convened over 60 partners in a SAF Hub, pushed for state incentives, and partnered with researchers to drive SAF technology and pilot projects, positioning MA as a leader in clean aviation.
Massport Fleets Run on 100% Renewable Diesel
In 2025, Massport fully transitioned its fleets to 100% renewable diesel, significantly reducing emissions from ground operations and accelerating progress toward our climate action and sustainability goals.
Cleaner Ground Operations at Boston Logan
Massport launched a new Zero Emissions Ground Service Equipment Policy at Logan Airport, and installed more than 370 charging ports, helping airlines and tenants transition to cleaner, quieter electric equipment.
Expanding On-Site Solar Power
New solar installations at Hanscom Field and Piers Park, are powering 80% to 191% of building needs, cutting Scope 2 emissions, and driving progress toward our Net Zero 2031 goal.
AI Tech Boosts Recycling at Logan Airport
Logan Airport is boosting recycling with Oscar Sort—an AI-powered waste-sorting system that reduces landfill waste, improves sustainability, and educates users. Early results show diversion rates trending 8–24 points higher than the airport baseline.
Logan Advances Carbon Goals
Logan achieved Airport Carbon Accreditation Level 2, with a 2.5% reduction in emissions (vs 3-yr avg) driven by reduced diesel and natural gas use. This milestone builds on Level 1 certifications in 2023 and 2024 and strengthens our path to Net Zero.
Transforming Vision Into Climate Action
Massport launched the Office of Climate Innovation and Resilience and appointed a Chief Climate Officer to strengthen accountability, coordinate action, and accelerate delivery of our climate and resilience commitment.
Community
Strengthening Bonds, Creating Opportunities
Massport continues to balance our mission of driving economic growth with being a strong community partner. In 2025, we deepened our engagement through charitable contributions, foundation support, youth job programs, and scholarships. We celebrated student success, hosted events that inspire future STEM leaders, and advanced diversity in business. Our employees also gave back through volunteer efforts and donations, strengthening connections with the neighborhoods we serve. Together, we’re building opportunities and vibrant communities for the future.
Backing Local Programs That Enrich Our Neighborhoods
Massport provided $258,500 in charitable contributions to organizations in neighboring communities in 2025, supporting educational, athletic, and cultural programs that create vibrant communities.
Over $2M Invested in Community Foundations
Massport’s commitment to community continues with 2025 foundation payments—empowering East Boston ($1,374,000), South Boston ($150,000), and Winthrop ($500,000) for a stronger future.
Partnering with Communities to Create Youth Opportunities
We invested $715,000 to support 298 summer youth jobs across 29 organizations, building workforce skills and creating real-world experiences and pathways to long-term career growth.
Celebrating Student Achievement
$50,000 in scholarships awarded! Massport supports local students pursuing STEM degrees and community impact with $30,000 in Massport scholarships and donates $20,000 to local high school scholarship programs to empower future leaders.
Employees Making a Difference
Massport employees gave back in 2025—providing 80 backpacks filled school supplies, 119 children's coats, 85 food boxes, $2K in grocery gift cards, and 100 toy gifts supporting families in East Boston, South Boston, Winthrop, Revere and Worcester.
Championing Unity: Massport Marches in Boston Pride Parade
For the first time, Massport participated in the Boston Pride Parade, standing with the community to champion unity and create a workplace and world where everyone is respected and valued.
Holiday Cheer Lights Up Bremen Street Park
Partnered with Friends of the Mary Ellen Welch Greenway to kick off the season in East Boston with “Christmas on the Greenway” at Bremen Street Park—featuring Santa’s grand arrival on a Massport fire truck and festive fun for families and neighbors.
STEM Expo Engaged Thousands at Logan
At Logan Airport, Massport and FAA hosted 2,200+ students for the STEM Expo, offering hands-on exhibits, aircraft tours, and career insights to inspire the next generation of STEM leaders.
Massport Celebrated Diversity at 11th Annual Summit
Massport’s Business Diversity Summit brought 250+ attendees together for contracting insights, workshops, and networking at Logan Airport. Keynote Makeeba McCreary delivered an inspiring call to champion change.
Safety and Security
Committed to Safety, Driven by Innovation
Massport remains steadfast in prioritizing safety and security across all facilities. In 2025, we strengthened our commitment through key initiatives—from achieving police accreditation and conducting full-scale emergency drills to launching innovative safety management processes. We advanced workplace safety standards, hosted our first Hurricane Preparedness Week, and leveraged technology to improve investigations and build a proactive safety culture. These efforts ensure readiness, resilience, and the highest standards of protection for our customers, employees, and communities.
Driving Innovation in Safety Management
Massport launched a modern safety investigation process integrating human factors and team coordination—leveraging technology to improve analysis, accountability, and build a proactive safety culture across the organization.
Massport Police Reaches Key Accreditation Milestone
Massport Police earned Massachusetts Police Accreditation Commission Certification—a key step demonstrating commitment to professional standards, rigorous training, and best practices in law enforcement to ensure safety and foster trust.
Hanscom Field Conducts FAA Emergency Drill with Mutual Aid Teams
Hanscom Field’s FAA-required emergency drill brought together nearly 150 participants, including local police, fire, and EMS, for a complex aircraft collision scenario—strengthening regional readiness and coordination.
Building Resilience: Hurricane Preparedness Week
Massport hosted its first Hurricane Preparedness Week with drills, training, and insights from peer airports and maritime partners. These efforts produced an improvement plan, boosting readiness and resilience for future storms.
Advancing Workplace Safety Standards
Massport introduced the Health and Safety Plan, Terminal E Ramp SOP, and Injury Management SOP—reinforcing compliance, clarifying expectations, and promoting consistent safety practices across all business lines.
FY2025 Annual Comprehensive Financial Report
Our transportation facilities remain vital assets that power economic growth across the Commonwealth—connecting Massachusetts residents and businesses to global markets while welcoming visitors from around the world. FY2025 was a year of momentum and forward thinking, marked by record passenger volumes at Logan Airport, strategic planning for the next decade, and major infrastructure improvements. We advanced customer experience initiatives, launched sustainability programs, and strengthened community partnerships. These efforts reflect our commitment to innovation, operational excellence, and a greener, more connected future.
