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Passenger Information for Travelers

September 12, 2001

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Logan Airport and its passenger terminals will remain closed until further notice. There is presently no estimate on reopening.

New security measures are in effect. Please review these security measures which are posted below.

New Security Procedures

The FAA today announced a series of security directives to increase the safety and security of airports across the country. The following is a synopsis of the directives and Massport's response.

 

FAA New Requirements for US Airports Status at Logan
Immediately evacuate all terminals and sweep with K-9 teams. Terminals have been evacuated, sweeps underway since yesterday.
Increase presence of uniformed and plainclothes security personnel in all areas of the airport. Enhanced presence of security personnel already in place; will be further supplemented in accordance with this directive.

 

Develop a schedule for increasing security inspections in passenger terminals. Implementing.
Increase frequency of random ID checks. Implemented since 1997.
Secure bomb detection teams for quick response at airport. State Police bomb detection unit has been stationed at Logan for 30 years.
Reduce number of operational access points. Massport has already locked down more than 20 access points since 1998. We will be increasing that number according to recent guidance by FAA.
Discontinue curbside check-in and remove unauthorized vehicles within 300 feet of passenger building where passengers load and unload. Implementing.
Prohibit the sale or use of knives regardless of size in the sterile area. This includes restaurants and any items for sale. Implementing.
Airport operators will develop an awareness plan to keep all airport employees informed about new security measures and their obligations Implementing. Massport has offered security training above and beyond requirements.
Aiport operators and the FAA shall review and reevaluate contingency plans for airport security threats. Implementing.
AIRLINES
1) Passenger Airlines will not be accepting cargo or mail. This does not affect cargo transports like FedEx.
 
AIRLINES
2) Prior to passenger boarding, aircraft will undergo comprehensive searches.
 

 

The decision to reopen Logan will be made in conjunction with federal, state, and local officials.

Emergency Information

Volunteers

If you wish to volunteer, please contact the Boston Office of Red Cross at (617) 375-0700 x.786.

Airline Emergency Numbers (for family & friends)

American Airlines (800) 245-0999
United Airlines (800) 932-8555

Media

The Command Center has been moved to the Harborside Hyatt Hotel. It will provide updates as they become available.

Other Contact Information

National Red Cross Disaster Assistance (703) 206-6232
New York City Emergency Center (518) 457-2222
New York City Red Cross (518) 458-8111 x.3032

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