Hurricane Sandy Traveler Update
Boston Logan Offers Relief For Passengers

BOSTON – The Massachusetts Port Authority (Massport) today announced a parking fee rebate for customers delayed returning to Boston Logan as a result of Hurricane Sandy. Rebates will be made for the period of time that exceeds the customer’s original ticketed date of return.

“Sandy has made life difficult for all of us, and we appreciate the millions of people who rely on Boston Logan to connect them with the world,’’ said Aviation Director Ed Freni. “This is a matter of customer service, and much like an airline waiving the change fee on tickets during the storm, we don’t want our customers to face an unhappy return.’’

In order to qualify for the adjustment, customers must pay the full amount when exiting a Logan parking facility. Once Massport receives the request, customers will be directed to provide a copy of their original travel itinerary and/or airline ticket; a copy of rescheduled itinerary and/or ticket and a copy of the Logan Airport parking receipt and/or proof of payment. All forms and requests must be completed and returned via US Mail by November 30, 2012.

Boston Logan, 15 minutes from the intersection of Route 128 and I-90 and five minutes from downtown Boston, serves as the gateway to the New England region and offers nonstop service to 72 domestic and 31 international destinations and in 2011 handled 28.9 million passengers. Boston Logan is the Air Line Pilot Association’s Airport of the Year for 2008 because of its commitment to safety. Over the past decade, the airport spent $4.5 billion on a modernization program that includes new terminals, public transportation access, parking facilities, roadways and airport concessions, and has been transformed into a world-class 21st Century facility. The airport generates $7 billion in total economic impact each year.

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The Massachusetts Port Authority (Massport) owns and operates Boston Logan International Airport, public terminals in the Port of Boston, Hanscom Field and Worcester Regional Airport. Massport is a financially self-sustaining public authority whose premier transportation facilities generate more than $8 billion annually, and enhance and enable economic growth and vitality in New England. No s
tate tax dollars are used to fund operations or capital improvements at Massport facilities.

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