Journalists seeking assistance after hours should call 617-568-3100 and follow the prompts to leave a voicemail for the after-hours duty officer. Journalists seeking assistance on weekends and holidays should call 617-568-3100 and leave a voicemail for the weekend duty officer.
Members of the media should identify themselves as such, their news organization, the nature of their call and their deadline. Calls will be returned as soon as possible and at the discretion of the Massport Media Relations staff.
For Weather, Delays and Cancellation Information
At Massport we know all too well that weather can impact operations at our facilities. Massport is responsible for the condition of the airfield, but not airline schedules and cancellations.
During most weather events, Boston Logan International Airport does not close, but there may be interruptions to operations in order to clear snow or ice from runways and taxiways. Airlines make the decisions on flight cancellations and the Federal Aviation Administration (FAA) is responsible for the movements of airplanes on the ground and in the air.
During inclement weather, Massport advises travelers to check with their airline on flight status before leaving for the airport. Massport will post weather-related travel advisories on the Boston Logan International Airport homepage and social media sites.
The Northeast Chapter of the American Association of Airport Executives (NE/AAAE) has awarded Boston Logan International Airport the Balchen/Post Award for Outstanding Achievement in Airport Snow and Ice Control five times since the turn of the century- more than any other airport. Logan has been recognized for having the nation’s best snow and ice control program at a large commercial airport, and in 2015 all three Massport airports received the award, making it the first time in the award’s history that one airport operator received three first place wins.
Media requesting information on cancellations should contact the affected airlines. View the FAA's national delay information map.
You may also obtain airport information and updates by becoming a fan of Boston Logan on Facebook and following Boston Logan on Twitter.