Massport Noise Reduction

An ongoing commitment.

Sustained and thoughtful neighborhood collaboration, advancing technologies and our own commitment to the well-being of the communities around us have resulted in important progress on noise. Over the course of the past 15 years, noise levels have dropped by a third; today’s A320 and B737-8 are the cleanest and quietest aircraft in use, and 97% of the jet fleet at Boston Logan meets FAA noise standards.

It’s a complicated issue. Improved engine technology has reduced “significant” noise from planes by 95% since 1980. “Significant” noise is measured at 65 dB DNL (decibels day-night average sound level) by the FAA. Massport measures noise at seven locations in East Boston, five in Winthrop and in 18 other community locations in and around Boston.

At Massport, we don’t design jet engines, nor can we control the weather, which determines flight patterns. We do soundproof homes and school buildings, over 11,000 so far in the first large-scale residential soundproofing program in the country.

Boston Logan Airport Noise Complaints:

Please contact Massport's Noise Abatement Office. You can report by this form or Option 2 will allow you to file a complaint without the need to register.

You can also call us at 617-561-3333. The line is staffed from 6 a.m. to 6 p.m. on business days.

Boston Logan Airport Noise Abatement Information

Hanscom Field Noise Complaints:

Please call the noise report line at 781-869-8050 and leave a message at any time. To speak to someone in the noise office, call 781-869-8018 during normal business hours.

Hanscom Field Noise Abatement Information

Maritime-Related Noise Complaints:

For Conley Terminal noise-related complaints or comments, please call 617-464-8245 and follow the directions for leaving a message, or email maritimenoise@massport.com.

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