Massport's Parking Violations Office processes tickets issued on Massport property.
Please Note: If you have any outstanding parking tickets, you may be unable to renew your driver's license or vehicle registration until all parking tickets are paid.
Payment Options:
Online
For your convenience, Massport offers a Pay-by-Web* service using a Visa or MasterCard. To access your ticket(s) online you will need the Ticket Number, Notice Number or Massachusetts Registration Plate Number. Please note it may take a couple of days to access your ticket(s) after they've been issued.
U.S. Mail
Check or money order payments may be sent by mail to:
Massport Parking Violations
One Harborside Drive
East Boston, MA 02128
TNC/Ride App Assessments
Check or money order payments may be sent by mail to:
Massport Limo Pool
One Harborside Drive
East Boston, Ma. 02128
Make checks payable to MASSPORT and reference the TNC Violation number.
In Person
If you prefer to pay in person, the Massport Parking Violations Office is located at Boston Logan International Airport on the lower level of Terminal C next to the Security Badge Office. Parking is available in the Central Garage nearest Terminal C or at the surface lot in front of Terminal E, and standard parking rates apply. The office is easily accessible by public transportation, and is a short distance from the MBTA Silver Line stop at Terminal C. If paying in person, cash, check, money order, MasterCard, Visa and American Express are accepted.
TNC Ride/App Assessments may be paid in person at the Limo Pool, 40 Tomahawk Drive East Boston, MA, 02128 on Mondays, Wednesdays and Thursdays between the hours of 9 AM to 3 PM.
If you are appealing your ticket:
All appeals must be made in writing. Appeals will not be accepted over the phone. Appeals are to be mailed to Massport Parking Violations, One Harborside Drive, East Boston, MA, 02128
For Ride App Assessments: All appeals must be made in writing. Appeals will not be accepted over the phone. Appeals are to be mailed to Limo Pool 40 Tomahawk Drive East Boston, Ma. 02128
Office Hours:
The Massport Parking Violations Office is open Monday through Friday from 8:30 a.m. to 3:00 p.m. The office is closed on state holidays.
Ticket Categories:
MP Parking Tickets issued in the Maritime District in South Boston. Parking tickets not paid within 21 days of issuance are subject to late fees.
ML Parking Tickets issued at Boston Logan International Airport or at Hanscom Field in Bedford, Mass. Parking tickets not paid within 21 days of issuance are subject to late fees.
GT Commercial Ground Transportation Violations issued at Boston Logan International Airport or at Hanscom Field in Bedford, Mass.
TNC/Ride App Operations Assessments issued at Boston Logan International Airport. TNC/Ride App Assessments not paid within 21 days will forfeit their right to appeal. TNC Ride/App Assessments may be paid in person at the Limo Pool, 40 Tomahawk Drive East Boston Ma. 02128 on Mondays, Wednesdays and Thursdays between the hours of 9 AM to 3 PM.
TB Tobin Bridge Failure-to-Pay toll tickets issued prior to January 1, 2010. Note: If the violation occurred on or after January 1, 2010, or you have a ticket beginning with “TV”, please contact the MassDOT Violations Processing Center by calling 781-431-5756.
For any questions regarding Massport tickets or hearings you can call 617-561-1630.
*Pay-by-Web is a non-Massport website, and is operated by operated by a third-party company. The Massachusetts Port Authority does not retain or record any information that is provided on external websites, and is not responsible for their privacy practices.