Security and Complimentary Services

When you park at Boston Logan, in addition to the convenience of having your car here at the airport, you can also enjoy peace of mind with our security patrols and complimentary services including lockouts and battery starts.

Parking areas are patrolled 24 hours by Massport parking attendants and Massachusetts State Police (Troop F).

Emergency call boxes are next to elevators and in other prominent locations. They are identifiable by red signs.

Massport recommends that you always:

  • lock your car
  • take your ticket with you
  • mark the location (level and row) where you park on your ticket
  • do not leave valuables in your vehicle

Customer comment cards are available at all parking attendant booths. You may also call the Customer Comment Line at (617) 561-1989.

Complimentary Services
As a courtesy to our parking customers, Massport provides the following services free of charge:

  • Jump starts
  • Help with lock outs
  • Lost car searches
  • Air for deflated or flat tires

For assistance, please contact the Parking Supervisors office at (617) 561-1673 or use the emergency call boxes located throughout the garages.