ADA Grievance Procedure at Worcester Regional Airport

Getting Around Worcester

To assist travelers with disabilities, information is provided here on accessible services at Worcester Regional Airport as well as tips on planning your trip, getting to and from Worcester Regional Airport, transportation at the airport, parking information, security procedures, and finding help at Worcester Regional Airport.

Accessible restrooms and family restrooms are located in the terminal.
Elevators are available in the airport. All elevators are equipped with emergency call buttons and Braille.
Only ticketed passengers with boarding passes are allowed beyond the security checkpoints. If a passenger with a disability requires assistance to/from the gate or medical equipment such as oxygen at the gate, a pass provided by the airline must be shown at the security checkpoint.
In case of emergency, audio visual fire alarms and automated external defibrillators are available throughout the airport.

Distances from Curb to Ticket Counter

The distance from the sidewalk to the ticket counter is 65 feet. Accessible ramps are available on the sidewalk to the airport.

Luggage Carts

Carts are located in the airport and near the main parking.

ATTENTION: Massachusetts Travel Order (expand)

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