Boston Logan Connects with the Stars
Award honors employees who go above and beyond the call of duty
The Massachusetts Port Authority (Massport) today announced the recipients of its "Logan Stars" award honoring non-Massport employees at Boston Logan International Airport whose actions epitomize the highest level of customer service. Massport's Aviation division began the Logan Stars recognition program in 2008 to honor superior individual achievement among tenants at Logan Airport. Massport sponsors the award twice each year to give the nearly 11,000 members of the Logan Airport community an opportunity to honor their peers for superior individual achievement.
"Logan Stars honors those individuals who have been singled out for the work they do that makes all of us proud to work at Logan Airport," said Massport's Director of Aviation Edward C. Freni. "because of the people who work side by side with Massport at Logan that we enjoy a national reputation as a safe, secure, innovative and customer-focused airport that really cares about the people who use us every day."
The award recognizes the contributions of Logan employees in one or more categories:
- Providing exceptional customer service.
- Engaging in an act of heroism.
- Improving safety or security.
- Increasing operational efficiency or excellence in a way that benefits the Logan community.
- And creating innovations or new work processes that benefit the Logan community as a whole.
Receiving the "Logan Stars" award were, Coleman Connolly, Transportation Security Administration; John Cross, technical operations, JetBlue Airways; Derek Galajda, property operations, Logan Hilton Hotel; Elizabeth Kelly, customer service representative, Virgin America; Molly McCutcheon, Transportation Security Administration; Michael O'Connor, operations coordinator, JetBlue Airways; Maria Pleitez, cleaner, One Source; Joseph Rogers, biologist, US Department of Agriculture; and Beatriz Trejo Wagner, server, Flick International.
In recognition of individual Massport employees who have made a major work accomplishment to the Authority as a whole, Massport sponsors an "Outstanding Achievement Award" for superior contributions made by Authority employees.
Boston Logan serves as the gateway to the New England region and offers nonstop service to 71 domestic and 32 international destinations and in 2008 handled 26.1 million passengers. Boston Logan is the Air Line Pilot Association's Airport of the Year for 2008 because its commitment to safety. Over the past decade, the airport has spent $4.4 billion on a modernization program that includes new terminals, parking facilities, roadways and airport concessions, and has transformed the airport into a world-class 21st Century facility