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 Interpreter Program 
The Massachusetts Port Authority Interpreter Program began on July 4, 1974 at the John A. Volpe Logan International Airport Terminal E. The purpose of the Program is to facilitate the entry of non-English speaking arriving passengers coming through Logan International Airport and to serve as "Ambassadors of Goodwill."The Interpreters operate primarily at the Federal Inspection Area at the Volpe International Terminal E. They provide informational assistance to International visitors arriving on a daily basis that clear through U.S. Immigration, U.S. Customs, and U.S. Agriculture services. They meet, greet and assist passengers in the Immigration Hall. We will assist our customers in the proper completion of the required federal forms. Once passengers have filtered down into the Customs area, Interpreters provide directional assistance relative to baggage carousel assignments, inter-airline baggage connections, airline services, ground transportation information and other airport service requests. The Interpreter Program is often called on for assistance by the State Police, commercial and charter airlines and all other airport tenants. On many occasions, the Interpreters provide translation/interpretations assistance for dignitary reception services. The Interpreters are stationed in Terminal E but provide services throughout all terminals. The hours of operation are 12:00 noon to 10:00 pm. The following 20 foreign languages are currently available: Arabic, Cantonese, Creole, Czech, Farsi, French, German, Greek, Gujarati, Hindi, Italian, Japanese, Latvian, Mandarin, Polish, Portuguese, Punjabi, Russian, Spanish, and Vietnamese. |
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