Entering a Complaint


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To create a complaint:

1. Select the Complaint menu option and log in.

Log In Screen

 

2. The Create Complaint window displays.

Figure 6 Create Complaint Window

3.Select the type of disturbance from the Disturbance Type list.

4. Click the Start Time field and specify the date and time when the disturbance occurred.

5. Click the End Time field and specify the end time.

6. Enter any text you want to include with the complaint in the Complaint field.

7. If you know the flight information associated with the complaint, enter the flight ID and tail number.

8. Click Create Complaint button.