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Type of Transportation
 Taxis
Taxi Service from Logan Airport
(For taxi service to Logan Airport, please contact your local taxi company.)
Boston taxis are available at Logan terminals 24 hours a day and service all of New England. Areas within a 20-mile radius of downtown Boston are charged a metered rate. Beyond the 20-mile radius the charge is a flat rate. All fares are based upon the occupancy of one to four passengers per taxi.
Station wagons, accessible taxis for persons with disabilities, and credit card taxis are available upon request at Logan Airport. See a Massport Ground Transportation agent, located outside of each terminal on the arrival level, for further assistance. Station wagon and van taxicabs are entitled to an additional $6 fee if a passenger has excessive luggage, skis or boxes. Passengers needing a lift-equipped or ramp-equipped taxi to get to Logan Airport should call their local taxi company directly. These specially equipped taxis are available from Boston, Cambridge, and some other surrounding towns at no additional fee.
All fares leaving Logan Airport are charged a $2.25 airport fee. Travel through the harbor tunnels will cost an additional $5.25 toll fee. It is recommended that you ask the taxi driver for a receipt showing the driver's name, taxi company, amount paid, and medallion number.
Rates
Flat Rates
Official flat rates are approved by the Boston Police Commissioner, and prices exceeding those listed will be considered over-charges by the Commissioner. The taxi driver shall be reimbursed for all tunnel, bridge, turnpike, and station wagon and van charges if applicable.
| Meter Rates |
Amount |
| Starting meter |
$2.60 |
| Airport Fee |
$2.25 |
| Each additional 1/7 mile |
$.40 |
| Waiting time/hour |
$28.00 |
| Flat Rate/mile |
$3.20 |
Passengers are responsible for all roadway/tunnel toll charges.
Refusal of Passengers
A driver shall not refuse a passenger unless previously engaged, or unless under conditions such as those described in the following paragraph.
A driver may not discriminate based on race, sex, religion, sexual orientation, age, disability, nor passenger destination. A driver is not required to transport: intoxicated persons, disorderly persons, passengers who are knowingly violating federal, state, or local law; or passengers whom the driver has just cause to have fear of personal safety or damage to the taxi.
Passengers With Disabilities
All taxicab drivers are required to accept any passenger who has a disability, including their service animal. Wheelchair accessible vehicles are available upon request at no additional charge. Call the Hackney Division of the Boston Police Department at 617-343-4475 for accessible taxi service.
Smoking Regulations
All Boston licensed hackney carriage vehicles are smoke free. No driver or passenger may smoke at any time in the vehicle. A passenger who refuses to stop smoking in the vehicle can be requested to leave the vehicle until such time as he/she extinguishes the item.
Multiple Passenger Loading During Taxi Shortages
Upon determination by Massport's Ground Transportation management that a shortage of taxis exists, multiple loading will be permitted. When a taxi is occupied by more than one party, each will be charged the regular fare, less two dollars ($2.00). Under these conditions there shall be no charge for any tolls or fees. Under these conditions there is a minimum charge of $2.50 for each party.
Seat Belts
Boston taxis are exempt from the requirement to have car seats for children. However, seat belts are available for passengers in the rear of every taxicab.
Customer Concerns or Comments
If you believe you have been overcharged or mistreated, please use the following contact information as appropriate. Please note that it is important to have a copy of your receipt.
Boston Licensed Taxi Companies
Boston Cab, (617) 536-5010
City Cab, (617) 536-5100
ITOA, (617) 825-4000
Metro Cab, (617) 782-5500
Town Taxi, (617) 536-5000
- Lost and Found
Boston Police
Hackney & Carriage Division
(617) 536-TAXI
State Police
Lost & Found at Logan Airport
(617) 561-1714
- Massport Ground Transportation
Unit Manager
Logan International Airport
One Harborside Drive, Suite 200S
East Boston, MA 02128
(617) 561-1659
- State Police Hackney Unit
Inspector of Carriages
Hackney Carriage Unit
Boston Police Department
154 Berkeley Street
Boston, MA 02116
(617) 561-1707
Taxi Prices
Please Note: These rates are for Boston Taxis leaving Logan. For rates to Logan, please contact your local Taxi Company.
Metered-rates from Logan to the Boston-area hotels range from approximately $25 to $50.
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